MyCases
Action required · Card / document

Card Was Returned To USCIS As Undeliverable

What it means
USPS returned the card to USCIS as undeliverable.
When it usually appears
Wrong address, no one available to sign, or similar delivery problems.
How long it usually lasts
USCIS has to reprocess the card after receiving it back.
What you need to do next
Update your address immediately (AR-11 + call USCIS). Otherwise the card can be destroyed and a new filing may be required.
Stop refreshing USCIS by hand

MyCases polls USCIS on a schedule and pushes any status change to your email, Telegram or WeChat Work the moment it appears. Free forever.

See all USCIS statuses →

General information only, not legal advice. Official USCIS notices in writing always take precedence.